Support

 

Kivic ONE Rev1.1 Video guide

Kivic ONE Rev1.1 Access Point mode – Airplay

Kivic ONE Rev1.1 Changing device name and password

Kivic ONE Rev1.1 Changing wallpaper

Kivic ONE Rev1.1 Miracast mode – Airplay

Kivic ONE Rev1.1 P2P mode setting

Kivic ONE Rev1.1 Station mode setting

Technical Support

Contents & Apps – Not supported

Currently, Kivic ONE Rev1.1 does not suppport the following contents & Apps.
Kivic will check the above issues continuously and update the firmware when we solve it.

– DRM protected movies

   – DRM protected streaming contents, Netflix and Youtube, Hulu
      * Hulu : Available in ‘Station’ mode of Kivic ONE Rev1.1
   – Airplay video playing via internet (web) : Available in ‘Station’ mode of Kivic ONE Rev1.1
!Note ‘Jailbreaking’ can cause numerous issues when using Kivic ONE and iOS devices.
Firmware updates for Kivic ONE Rev1.0.4 or below

For customer who has Kivic ONE Rev1.0.4 or below, If your firmware version is not the latest firmware (the latest is 1.0.4), go to the below site.

www.webhard.net
– id : kivicone
– password : hellokivic

Fig.1 webhard.net

Fig.1 webhard.net

You can download the latest firmware and updating software, manual. Thank you.

!Note The updating software is working on Windows PC, doesn’t support MAC OS. USB driver should be installed first to detect Kivic ONE on your PC. !Note   The firmware of Kivic ONE Rev1.1 is not compatible with the firmware of Kivic ONE Rev1.0.4 or below due to the difference of OS system.

Firmware updates for Kivic ONE Rev1.1

Firmware Download – File download

1. Visit www.webhard.net

     Pls, login with ID:KIVICONE, PW:hellokivic

     Pls, goto firmware_1.2.1 folder under GUEST

Firmware Download – File download

 

2. Download KivicONE.zip to your C:\ and unzip it. It should be unzipped as below under C:\KivicONE\ . (Otherwise, FWDN_V7 program fails to find the appropriate firmware for update.)

Firmware Download – File download

 

Firmware update - preparation

3. Change slide switch position

Firmware update - preparation

4. Install USB driver to your PC

     – After changing slide switch, connect Kivic ONE using USB cable

     – When noticed as below, follow driver installation process of PC

Firmware update - preparation

– Select the folder ‘vtcdrv’ from the files downloaded from Kivic

Firmware update - preparation

Select the folder according to your PC system

 

Firmware update – Start program

5. Find ‘FWDN_V7.exe’ from the files and run it as administrator by pressing right button of the mouse

Firmware update – Start program

 

Firmware update - updating

6. Connect USB cable to PC while pressing button of Kivic ONE

Firmware update - updating

 

Firmware update - updating

When connected, this screen appears automatically

 

Firmware update - updating

Ready to update

 

Firmware update - updating

Updating

 

Firmware update - updating

Update completed

 

7. When completed, disconnect USB cable to PC and change slide switch position

Firmware update - updating

 

NOTE!!

– When you power on first time after firmware update, do not power off Kivic ONE until the idle screen appears

– After firmware update, all of settings of Kivic ONE is initialized

Good summary of RCA interface for KivicONE

Link to the information page. Thanks to our Russian reseller.

http://vk.com/album-56415615_189173671

How to change device name and password of Kivic ONE [Rev1.1]

The following screen shot in Fig. 1 is the default wallpaper of Kivic ONE [Rev 1.1]

Fig. 1 Kivic ONE’s default wall paper

Fig. 1 Kivic ONE’s default wall paper

With Kivic ONE [Rev1.1], we can change the device name and password of your Kivic ONE as preferred one. Once changed, the same device name will be displayed in other WiFi modes such as Station, Miracast and P2P Direct.

To change the device name and password, first connect your smartphone to Kivic ONE in Access Point mode.

Open any web browser on your smartphone.

Enter IP address and Port number as appeared on the horizontal scrolling line on your screen. The IP and Port number in Access Point mode is 192.168.43.1 and 9999. So type in 192.168.43.1:9999 on your browser.

Fig. 2 Web setting menu of Kivic ONE

Fig. 2 Web setting menu of Kivic ONE

Besides Access Point mode, you can do this job in Station and P2P Direct mode as well. But in these modes, local IP address will be different for each connection. For correct IP address, please check the IP address which will be appeared on the horizontal scrolling line when your smartphone is connected to Kivic ONE. (You cannot change wall paper only in Miracast mode, since local IP is not available in Miracast mode. So if you’re mainly using Miracast mode, first change wall paper in Access Point mode, and then change WiFi mode to Miracast.) –       Go to Device Settings section. –       Enter your preferred device name and password. –       And then click “Set” button. –       Your Kivic ONE will do software reset and you can see the changed device name and password on the Kivic ONE’s idle screen.

Fig. 3 Changing device name and password of Kivic ONE

Fig. 3 Changing device name and password of Kivic ONE

Note  Don’t forget to reconnect your smartphone to Kivic ONE again due to the renewed configurations.

For more details, please refer to our Youtube guide : http://youtu.be/vl5eamlYm9w

 

How to change the wallpaper of Kivic ONE [Rev1.1]

You can change the wallpaper of Kivic ONE [Rev1.1] as the photo stored in your smartphone.
The following screen shot in Fig. 1 is the default wallpaper of Kivic ONE [Rev 1.1]

Fig. 1 Kivic ONE’s default wall paper

Fig. 1 Kivic ONE’s default wall paper

With Kivic ONE [Rev1.1], we can change back ground image of your Kivic ONE as preferred one. Once changed, the same wall paper will be displayed in other WiFi modes such as Station, Miracast and P2P Direct.

To change wallpaper, first connect your smartphone to Kivic ONE in Access Point mode.

Open any web browser on your smartphone.

Enter IP address and Port number as appeared on the horizontal scrolling line on your screen. The IP and Port number in Access Point mode is 192.168.43.1 and 9999. So type in 192.168.43.1:9999 on your browser.

Besides Access Point mode, you can do this job in Station and P2P Direct mode as well. But in these modes, local IP address will be different for each connection. For correct IP address, please check the IP address which will be appeared on the horizontal scrolling line when your smartphone is connected to Kivic ONE. (You cannot change wall paper only in Miracast mode, since local IP is not available in Miracast mode. So if you’re mainly using Miracast mode, first change wall paper in Access Point mode, and then change WiFi mode to Miracast.)
– Go to User Background Image section as shown in Fig. 2, click “Choose File”. – And choose any image file in jpg format stored on your phone, or take a photo shot. – Once chosen, the file name will be appeared on your web setting page. – And then click “Upload” button. – Your Kivic ONE will do software reset to make new image effective at this point.

!Note! Don’t forget to reconnect your smartphone to Kivic ONE again when software reset happens. If you want to go back to Kivic ONE’s default wall paper, just click “Erase” button.

Fig. 2

Fig. 2

Fig. 3

Fig. 3

For more details, please refer to our Youtube video : http://www.youtube.com/watch?v=tHqw0tp5cJM&list=PLXywr9kq_w1iEeA56B0n3_5sxBiDczZsr&feature=share&index=1

How to set WiFi mode of KivicONE

For ease of use and to give end users more simplified ways of wireless multimedia streaming and screen casting, Kivic ONE supports four different WiFi modes such as Access Point, Station, Miracast and P2P Direct modes. This is mainly due to various ways of smartphone specific and App specific implementations of Screen casting and wireless multimedia streaming.

First, you can change WiFi mode of Kivic ONE by double clicking the mode button on the front as show in Fig. 1.

Mode button of Kivic ONE

Fig. 1 Mode button of Kivic ONE

Double clicking the mode button changes WiFi mode of Kivic ONE from Access Point to Station, from Station to Miracast, from Miracast to P2P Direct and from P2P Direct back to Access Point consecutively.

In some cases, Mode button cannot be easily accessible after the installation. So Kivic ONE also supports web based setting method from your smartphone. Once your smartphone is connected to Kivic ONE, local IP will be shown on the horizontal scrolling line on your screen.

But web based setting is limited to Access Point, Station and P2P direct modes since local IP is not available in Miracast mode. So if Kivic ONE is operating in Miracast mode, to go back to other WiFi modes, you should double click Mode button on the front manually.

!Note After changing settings using WiFi mode button on the front or from web setting page, you should reconnect your smartphones to Kivic ONE once again due to the renewed configurations.

Fig. 2 Web setting menu of Kivic ONE

Fig. 2 Web setting menu of Kivic ONE

Besides WiFi mode setting, you can change SSID and password of your Kivic ONE as preferred. (Password should be at least 8 digits.) You can also change the wallpaper of your Kivic ONE from this web setting page.

Access Point Mode

This is mainly for Apple users who want to use Kivic ONE like other normal WiFi Access Points. But in this mode, Kivic ONE cannot Airplay video contents over internet. This is mainly due to the absence of DNS in Kivic ONE. To support 3/4G mobile internet, we intentionally disabled DNS in Kivic ONE to activate Apple’s WiFi P2P ad-hoc feature. End users who want Airplay video contents over internet should set WiFi mode of Kivic ONE as Station mode.

Fig. 3 Access Point mode

Fig. 3 Access Point mode

For more details, please refer to our Youtube video : http://www.youtube.com/watch?v=3lcsyJaZlVI&list=PLXywr9kq_w1iEeA56B0n3_5sxBiDczZsr&feature=share&index=4

Station Mode

This is also for Apple users who want to use Kivic ONE in WiFi tethering mode.

!Note We started to support this mode, since some recent Apps such as Youtube etc. support playing contents only in Airplay, not in Airplay Mirroring.

Fig. 4 Station mode

Fig. 4 Station mode

But before setting Kivic ONE as Station mode, end user should set Target Name as your smartphone’s device name and Wi-Fi Password of personal hotspot first.

 

Once powered, the default WiFi mode of Kivic ONE is Access Point. Connect your smartphone to Kivic ONE, then starting a web browser. Enter IP and port as 192.168.43.1:9999. In setting web page show in Fig. 2, go to Target Setting, change device name as your smartphone’s device name and Wi-Fi password of Personal Hotspot as configured.

Fig. 5 the Device name and Wi-Fi password of your smartphone

Fig. 5 the Device name and Wi-Fi password of your smartphone

Then, change WiFi mode as Station mode from the same web page. After finishing these procedures, go to Setting of your iDevices, and enable Personal Hotspot. Your Kivic ONE will connect to your iDevices within few seconds.

Fig. 6 Enabling Personal Hotspot

Fig. 6 Enabling Personal Hotspot

For more details, please refer to our Youtube video : http://www.youtube.com/watch?v=ZA7n9XuKnuA&list=PLXywr9kq_w1iEeA56B0n3_5sxBiDczZsr&feature=share&index=2

 

Miracast mode

This is mainly for Android users who want to cast phone screen and audio. Depending on your mobile devices and Android version, there are different ways to mirror your screen from your Android devices. For instructions on how to turn on screen mirroring in your Android device, please see the user guide of your Android device.

Fig. 7 Miracast mode

Fig. 7 Miracast mode

Fig. 8 Ref. Samsung Galaxy S series

Fig. 8 Ref. Samsung Galaxy S series

Fig. 8 Ref. Samsung Galaxy S series-2

Fig. 8 Ref. Samsung Galaxy S series

 

For more details, please refer to our Youtube video : http://youtu.be/J6WOZ2a03cI

!Note When Miracast mode, web setting menu is not available, double click the mode button to change WiFi mode of Kivic ONE.

 

P2P Direct Mode

This is also for Android users who want to play Audio/Video in their Android devices over WiFi. (Apple does not support WiFi Direct yet.) In Access Point mode, Android users cannot use 3/4G mobile internet since Kivic ONE does not have wired broadband connection like other WiFi Access Points. So if you want to use mobile internet while playing music and video over WiFi, you should use this mode.

To connect your smartphones to Kivic ONE in P2P Direct mode, go to Setting -> WiFi, and the click WiFi Direct. Your smartphone will list your Kivic ONE on Available devices list. Tap to connect. Once connected, local IP with port number 9999 will be appeared on the horizontal scrolling of your screen. You can enter web setting page using this IP address from a web browser.

Fig. 9 P2P Direct mode

Fig. 9 P2P Direct mode

Fig. 10 Ref. Samsung Galaxy S series

Fig. 10 Ref. Samsung Galaxy S series

For more details, please refer to our Youtube video : http://www.youtube.com/watch?v=LqxQB-LaIh4&feature=share&list=PLXywr9kq_w1iEeA56B0n3_5sxBiDczZsr&index=3

 

Kivic ONE Rev1.1 Access Point mode

Video instrcution – using Access Point mode of KivicONE rev1.1

The following video shows how to use Access Point mode of KivicONE rev1.1.

Access Point mode is mainly for Apple users.

(If used from Android devices, 3/4G mobile internet will be blocked.)

For instructions on how to use Airplay/Airplay mirroring feature from your iOS devices, pls refer to your product manual or visit http://www.apple.com/airplay.

 

Video instruction – Changing wallpaper

From KivicONE rev1.1, the default wallpaper of KivicONE can be changed from your smartphones.

Once connected, then go to your web browser and type in IP and port shown on the horizontal scrolling line on the bottom.

 

 

Video instruction – changing WiFi SSID and password of KivicONE rev1.1

The following video shows how to change default WiFi SSID and password of KivicONE rev1.1.

Each KivicONE has its unique SSID and password generated based on WiFi MAC address.

Default SSID and password can be changeed using any web browser.

But to access web server in KivicONE from your smart devices, KivicONE should be connected to yout smart devices thru WiFi first.

 

 

 

Video instruction – using P2P mode of KivicONE rev1.1

The following video shows how to use P2P Direct mode of KivicONE rev1.1.

P2P Direct mode is mainly for Android users (Apple does not support WiFi-Direct yet)

To have 3/4G mobile connection while using Samsung Allsahre, LG Smartshare, BubbleUPnp etc.,

KivicONE should be connected thru WiFi-Direct from smartphones.

For instructions on how to use WiFi-Direct, pls see the user guide of your smartphone.

 

 

Video instruction – using Station mode of KivicONE rev1.1

The following video shows how to use Station mode of KivicONE rev1.1.

Station mode is for mainly for WiFi tethering.

So, this mode is usable fro your iOS devices and Android devices.

or you can use this mode to connect your KivicONE to WiFi Access Point or broadband wifi routers in your car.

 

Video instruction – using WFD/Miracast mode of KivicONE rev1.1

The following video shows how to use Mircast mode of KivicONE rev1.1.

Miracast mode is mainly for Android users (Apple does not support Miracast.)

For instructions on how to turn on screen mirroring in your Android devices, pls see the user guide of your Android devices.

 

73 thoughts on “Support

  1. Thank you for the very good explinations. however, i have a question.
    what if i need to mirror my iphone but needs to use my internet wifi router in it. what mode is that?

    • “Station mode ” is for WiFi router.
      Pls set “Your WiFi Router’s SSID and Password” from web setting page.

    • Pls, download iMX_BulkIO_Driver.zip from our webhard.
      This file contains USB BulkIO driver for firmware download.

  2. Hello! Please i’m having problems to watch youtube videos, netflix and SlingPlayer on my car. Any solutions? Thank you so much!

    • KivicONE does not support DRM protected contents.
      Netflix and Youtube blocked contents playing thru Airplay Mirroring.
      Slingplayer has not been tested yet.
      In Android case, you can avoid this issue thru Miracast.

  3. Hello, I am having problems streaming video with SlingBox, Netflix and Youtube. Is there any solution? Thank you.

    • Netflix and Youtube iOS apps are using HLS(Http Live Streaming) with their DRM, KivicONE does not support DRM protected contents play.
      But you can see Netflix, YouTube, etc using Miracast, if you’re using Android.

  4. I just ordered one and was wondering if the RCA audio/video output cable was included, If not, is this a standard cable like the one I use with my camcorder?

  5. Hi,
    I would like to purchase one of these for use in my vehicle, but having a hard time finding much “support” material for this device. Other than the CES announcements in 2012, and a few Beta test videos, there is virtually no other information available, this website notwithstanding.
    1) Is there a USA distributor with a web site? I only see a phone number which is a concern.
    2) Is there any warrantee? I see language that you own it once it is bought, which leads me back to question number 1. I’m fearful that I might end up a paying Beta tester, which is not comforting.
    3) My interest is connecting an Iphone 4S specifically to mirror navigation apps and really don’t care about the videos. Will this work??
    4) Related to number 3, above, Apple is famous for blocking everything with each successive IOS that comes out. What IOS version is this tested through?
    Thanks for your assistance, in advance
    Keith

    • KivicONE is tested with iPhone4S/5/5c/5S and iPads which support Airplay and Airplay Mirroring.
      For only audio purpose, we don’t recommend KivicONE.
      You can find much cheaper alternatives on Ebay or Amazon.

      • I don’t understand why you say you don’t recommend Kivic??

        Every video I’ve seen from the Beta folks show it mirroring, so presumably it works for that, correct? I do not plan to ever display video of any kind with this, as it is in my two seat vehicle.
        I do, however, want to mirror a navigation app with it, nothing more.
        My questions above, still remain:
        1) Is there a warrantee?
        2) Has it been tested with IOS 7.1.1?
        3) Is there a USA distributor?

        • We recommended much cheaper alternatives since you mentioned only for audio purpose.
          – 1 year warraty
          – has been fully tested upto iOS8 beta
          – CarTVnet Inc
          (Qdis-USA)
          9211 Sorensen Ave
          Santa Fe Springs
          CA90670
          USA
          1-562-903-0111
          1-562-903-5999(FAX)
          1-213-444-8916

          • Thanks you !!
            Never mentioned audio as I can do that fine now. Only want to mirror a car navigation app on my Iphone 4s which does have mirroring. Just looking for a way without all the mess alternatives create.

            Thanks,
            Keith

  6. Hi, i just ordered a Kivic One from a dealer avalible at Ebay. How can i see if my device is a rev 1.1 or the old one? Thanks.

  7. Hi,

    I just received my kivic one and I was playing a bit with it.
    I’m using Android and it works pretty good. However, I have the following question.
    I had the impression that it supports casting video from Youtube like apps. Recently many Android apps implemented casting so that they would display a cast icon. I’m not entirely sure how that works, I guess it’s kind of DLNA since I am able to cast to the TV (even thought I’m not using the Chromecast stick on the TV).

    The reason I’m asking for this is because it works better then miracast since you can cast a video and turn off the mobile or the app without interrupting the cast.

    It would be awesome if Kivic One could implement this function. Or maybe it already has it already and I cannot figure it out?

    • KivicONE supports Airplay/Airplay Mirroring, Miracast and DLNA, but unfortunately not Chromecast.
      What you mentioned is we guess Chormecast feature.
      But you can use DLNA with KivicONE if you change KivicONE’s WiFi mode as P2P direct.

  8. Hi, I have Kivic on REV 1.0.4 and why the mirracast mode is gone? How can I use
    with my Samsung S4 to mirroring?
    Can you help me?

    • KivicONE with firmware v.1.0.4 is the old one.
      We started to support Miracast from KivicONE rev1.1 with firmware (1.1.0 or above).
      Sorry.

  9. hallo ich hab heute ein kivic one bekommen aber ich komme nicht rein weil das pßwort falsch ist können sie mir da helfen? mit diese nr komme ich gar nicht ins internet aus deutschland 192.68.43.1:9999 es funktioniert nicht hier in deutschland

    • Each kivicONE has its unique SSID and Password. To get password of your KivicONE, pls connect your KivicONE to TV.
      You can easily find password on the upper-left conner of your TV screen.

  10. Where can i buy Kivic One 1.2.0 in USA? The store you have listed does not seem to have enough information about it. Can i get the latest Kivic One version 1.2.0?

  11. I would like to buy the newest version of kivic one 1.2.0, is this available in US market?If not when can i expect it to be available.

  12. What is the difference between kivic one 1.2.0 and kivic one 1.1.0?
    Can kivic one 1.1.0 be upgraded to 1.2.0 via firmware update?
    I just purchased 1.1.0 and did not know there was a newer version.

    Thank you.

  13. I have a Kia condenza 2014 what do I need to use Kivik want my radio does not have interface video or AVI please explain what do I need the name and how to do it step-by-step this is getting frustrated I’ve been trying to reach you guys for weeks

    • We don’t recommed KivicONE to your Kia, since the multimedia interface box used by our reseller in Korea is currently out of stock even in Korea. And instllation is the area normally covered by our resellers, so we don’t have deep knowledge in the instllation in Kia.

      • I have kivic with firmware 0.9.5

        I want to upgrade the firmware to the latest one. How can i do that?

        I am facing lots of problems where kivic does bot work 100% all the time

        • Hi, it seems you have old version of Kivic ONE.
          You can update your firmware to 1.0.4. Pls visit to http://www.webhard.net and download 1.0.4 firmware and its instruction from the folder ‘firmware_1.0.4′. If your problems continues afterward, Pls let us know your problmes in detail, to contact@kivic.co.kr. Thank you.

          P.S. Pls download the firmware 1.0.4, not 1.2.1

  14. Hi I just received my new kivic one. When playing movies mirroring from my iPhone to my MMI display unit on my Audi q5 there is a massive picture delays and stutters. Even from downloaded films from iTunes.

    please help?

    • Hi, the new firmware which solve the problem you mentioned will be noticed in this week. You can download it and its instruction. Thank you.

    • Hi, There’s no wallpapter changing setting on miracast mode. Pls change your wallpaper on other mode, it will continue on miracast mode too.

  15. I have 2014 bmw 550i but I don’t see there is a av input in the car it has usb and aux in socket in the armrest. how to integrate the Kivic one with my bmw?

    Thanks
    -Henry

    • Hi, Kivic ONE only have HDMI and CVBS interface for video output. You need to have interface box between Kivic ONE and your BMW 550i for video out. You may consult with your nearest vehicle multimedia shop regarding this. Thank you.

  16. I had been using it mostly for audio mediap4 , but it stop after each song ,
    anyway to have an auto continue play ?

    • Hi, it seems it’s the problem of app itself. Could you let me know the name of app you’re using? I can’t find the app in the name of ‘audio mediap4′. Thank you.

  17. Greetings!
    I started exploring on the internet what would be the best selection to use for mirroring my Iphone into car. I think that your product is probably the easiest(not too much wires) for use and its high-quality. Now somehow i’m still not sure if it supports my Alpine IVE-530BT car radio. I feel much safer when i get the answer from a person who knows much more about that than me. Best regards!

    • Hi, Kivic ONE has HDMI and CVBS interface for video out and stereo for audio out. Your Alpine IVE-530BT has CVBS and Stereo input, then you just connect Kivic ONE to your Alpine. One more, CVBS quality is not better than HDMI. Thanks for your interests.

  18. I had not received responded about my concern I bought a Kivic ver 1.03 I been try to update unsucessfuly I use windows 8.1 but do not recognized the downloaded files. also the Kivic is awfully outsync with video Please assist

    • Hi, the new firmware is only applicable to Kivic ONE Rev1.1. Due to the hardware limitations, the latest firmware version of your Kivic ONE is 1.0.4. If you need more supports, please send your inquiries to contact@kivic.co.kr. Thank you.

  19. Hi there, I just buy livid one but I can make to work, the only picture I had is kivic on the screen, and I can’t found live cone on iPhone airplay or in android, please help
    Thank you

    • Hi, you mean you can’t see the idle screen using the cigar jack included in the package?
      Then, let us know the serial number of your Kivic ONE for we can go further steps.
      If not, You can refer to the below site for the basic operations.
      http://kivic-one.com/en/support/
      Thank you.

  20. When I connected the kivicone to cigarret outlet, a white led light star flashing and always stated flashing, them on the tv screen I have a black screen with kivic logo in the center of the screen and state forever and when I going to my iphone 5s and look for kivic on wifi settings I selected kivic for wifi them when I am going to look for airplay kivicone does not show and press twice the black button and I tried again and does not show kivicone under airplay, also when I look for on Android mirroring it is not showing and these are the information from the device…
    S/N: A02021 rev 1.1

    • Hi, if your Range Rover has stereo-in for sound and composite(CVBS)-in for video, it’s very easy to install Kivic ONE. Please check your Range Rover’s interface first. Also Kivic ONE support iPhone 6 but the video replay performance is a little bit limited from iOS8.x. Thank you.

    • Hi, the touch screen control is not available. We need to add a dedicated circuit and other parts which are compliant with your car’s touch screen to do that and that will be a customized one, not a common parts. Thank you.

  21. Hi,
    I have Kivic One with Naviks interface for 2015 Honda accord Coupe. (base model)

    I hooked Kivic One (used RGB out) –> AV1 IN (RGB) for Naviks interface.
    When i do Miracast with my LG G3

    I get two problems..

    1. The screen quality is VERY bad (fuzzy and NOT CRISP at all)
    is the picture quality this bad when you use Kivic’s RGB out instead of the HDMI out?

    2. The video occasionally has some noise (white letters shaking and random waves slightly appearing.

    Is there anyway for me to get rid of this? or is it pretty common?

    3. Miracast Audio does not play when phone is connected to Car by BT
    (this looks like a car issue.)
    Is there anyway for me to have Miracast Audio working with the BT connection to the car at the same time???

    Thank you for your help.

    • Hi,

      As for the video quality, is there a way connect Kivic ONE’s video output to your vehicle’s display directly?
      We don’t recommend to use analog to analog cause it makes the video quality 2 times bad.
      It’s sorry Naviks interface has no HDMI input.

      and audio output can still out while the smartphone is connected by BT, audio output will be mute only when you’re talking on the phone.

      Thank you.

  22. Hello, my kivic one is not working with IOS 8. I upgraded to 1.0.4 and still not working. Please help. What do I do?

    • Hi, As for your problem, we found that it’s from the backward compatibility and stability issues of the latest iOS.
      You know, especially from iOS8.x, the overall performance of iOS is not reliable before.
      Even Pioneer ask their user to use iOS 7.x. Please refer to the below link.
      http://www.pioneerelectronics.com/PUSA/Car/AppRadio

      However we’d improved the performance of Kivic ONE 1.1 somehow not perfect.
      In case of Kivic ONE Rev1.0, your product, we have not been able to improve it due to the chipset limitation.
      Then, we’ recommend you to downgrade your iOS 7.x.

      Best regards.

  23. Hi,

    I just purchased Kivic One v1.1 and connected to my Lexus IS250 2014 via A/V port. I successfully hooked up with my iphone 6 plus running on ios 8.1, but the screen quality is very bad, very fuzzy, on landscape mode it only displayed 2/3 of the screen.

    Is it because of ios8.1? if so, is there any new firmware update for Kivic one in the near future to fix this issue.

    Please advise, thanks.

  24. I have read on some websites that your Kivic products are rebranded to Naviks products that are distributing in US. Is that correct? If so, could I still upgrade firmware on Naviks products using available firmware for Kivic products? Also, how would I get technical support on tapping into OEM stereo unit to get audio to my Naviks mirroring interface? Thanks.

    • Hi, thanks for your interests in our products.

      First of all, you need the car interface which can connect Kivic ONE with your CRV cause CRV use RGB, not HDMI.
      You can contact to car multimedia specific shop nearby you regarding this.

      FYI, we have not been able to get new orders from you as the current Kivic ONE has already entered the discontinue process.
      We’re sorry and we understand how disappointing this must be.

      The main reason is the iOS8.x backward compatibility issues. You know, especially from iOS8.x, the overall performance of iOS is not reliable before. Even pioneer ask their user to use iOS 7.x. FYI, http://www.pioneerelectronics.com/PUSA/Car/AppRadio

      Unfortunately, the current chipset is showing limited to solve it anyhow.
      It may take some time to develop the solution with new chipset.

      Once we found the new chipset and new product schedule, we’ll notice it ASAP.

      Thank you.

  25. Fabrizio Carneiro

    Hello . I tried to upgrade my KivicOne rev. 1.1 to 1.2.1 and when i need to press the button and connect the USB to update nothing happens. Not appear to boot window. What should I do? Thank U.

  26. Hi,

    What if i have multiple screens in the car, and want to connect to all of them at the same time, will the signal strength be enough to show picture on all 3 of them?

    Thanks.

    • Hi, thanks for your interests in our products.

      First of all, you need a video distribution box for multiple screens, that’s not our features.
      You can find them on the below links.
      http://www.amazon.com/b?node=172546

      The video output quality is varying on the products, please be sure to check it.

      FYI, we have not been able to get new orders from you as the current Kivic ONE has already entered the discontinue process.
      We’re sorry and we understand how disappointing this must be.

      Once we found the new chipset and new product schedule, we’ll notice it ASAP.

      Thank you.

  27. I dont understand how I can connect kivic one unit to my BMW.
    Do I need of another unit between my BMW navigator unit and Kivic one unit ?

    • Hi,

      As for your Qs, you need the car interface which can connect Kivic ONE with your BMW cause BMW use LVDS for its video connection, not HDMI.
      You can contact to car multimedia specific shop nearby you regarding this.

      Thank you.

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